1. Who we are and how to contact us
The Website is operated by:
FreeLineup Fantasy Sports Private Limited
403, Simran Plaza,
Khar West, Junction of 3rd and 4th Road,
Mumbai, Maharashtra 400052, India
For privacy-related questions, you can reach us at:
When you contact us, please avoid sending any passwords or sensitive documents unless we specifically ask for them for verification.
2. What this Privacy Policy covers
This Privacy Policy applies to your use of:
- Our website freelineupfantasy.com, including all pages such as index, how-to-play, rules & scoring, leaderboard, my-contests, my-teams, dashboard, profile, etc.
- Any communication you send to us through contact forms or support emails.
This Privacy Policy does not apply to:
- Any third-party websites you may visit by clicking external links from our Website.
- Any services or tools that are not under our control (for example, your email provider, browser, internet connection, etc.).
Those third parties have their own privacy policies. Please read them carefully before sharing information with them.
3. What information we collect about you
3.1. Information you provide directly
When you use FreeLineup Fantasy, you may give us information such as:
- Account details – such as your chosen username, display name and password.
- Contact details – such as your email address and, if you choose to provide it, your phone number or state.
- Profile information – for example, your favourite team, profile picture (if we support it), or other optional details.
- Support / contact messages – any information you choose to type into our contact form, feedback form, or emails you send to us.
3.2. Information collected automatically
When you visit or use the Website, some information is collected automatically by our systems and by standard web technologies:
- Log data – such as your IP address, browser type, device type, operating system, the pages you visit, the date and time of your visit, and basic error logs.
- Device and network information – such as approximate location (based on IP), language settings, and referrer (which website you came from).
- Cookies and similar technologies – small files stored on your browser to remember your session, preferences and login status.
3.3. Information from analytics and advertising tools
We may use tools like Google Analytics and Google Ads (or similar) to understand how users use the Website and to show or measure ads. These tools may collect:
- Pages visited, time spent on pages, and paths taken through the Website.
- Approximate location, browser type, device, and basic demographic estimates (if enabled by the tool and supported by your settings).
- Technical identifiers like cookies or advertising IDs that help these tools recognise your browser or device.
3.4. Information we do not intentionally collect
- We do not ask you for credit card numbers, UPI IDs or bank account details because our platform is 100% free-to-play (no deposits, no entry fees).
- We do not want you to upload or send us government ID numbers, health information or other very sensitive personal documents.
- We do not knowingly collect data from anyone under the age of 18 years. If you are under 18, you are not allowed to create an account or use the Website.
4. Why we collect your information and how we use it
We use your information for clear, limited purposes. In simple terms:
- To create and manage your account – so you can log in, join contests, create fantasy teams, see leaderboards and use your dashboard.
- To run free fantasy cricket contests – to allocate teams to contests, calculate scores, update leaderboards, and show your performance history.
- To communicate with you – for example, to respond to your support requests, send important account updates or changes to our policies.
- To improve and secure the Website – by analysing how users interact with our pages, fixing bugs, monitoring abuse and keeping the platform stable.
- To show and measure ads (if enabled) – primarily through tools like Google Ads, in line with their policies and applicable laws.
- To comply with legal obligations – such as responding to lawful requests from authorities, resolving disputes or enforcing our Terms and Conditions.
We try to use the minimum amount of information necessary for each purpose and to keep the data only for as long as reasonably needed.
5. Cookies and similar technologies
Cookies are small text files stored on your browser when you visit a website. We use cookies for:
- Essential cookies – help you stay logged in, keep your session active and remember basic preferences. The Website may not function correctly without them.
- Performance and analytics cookies – help us understand how users use our Website (for example, which pages are most popular) so we can improve the experience.
- Advertising cookies – may be used by tools like Google Ads to show and measure ads in a way that follows their policies. We focus on non-misleading, sports-related advertising.
You can usually control or block cookies through your browser settings. However, if you disable essential cookies, some parts of the Website may not work properly (for example, you may be logged out frequently or unable to join contests).
For more information on managing cookies, you can refer to your browser’s help pages or official documentation (for example, Chrome, Firefox, Safari, Edge).
6. Use of Google Analytics, Google Ads and similar tools
We may use services like Google Analytics and Google Ads (or similar tools) on our Website. These services help us:
- Understand how users find and use the Website.
- Measure basic performance of pages and features.
- Show or measure advertising in a way that follows Google’s policies and applicable laws.
These tools may use cookies, tags and other identifiers to collect usage data. The information collected is usually aggregated and not used by us to personally identify you, but Google or other providers may combine it with other information they have if allowed by their terms and your settings.
You can control some of these settings using:
- Your browser’s cookie settings.
- Google’s Ad Settings and privacy controls (for Google services).
Our platform is targeted at users aged 18+ only, and we focus on responsible use of analytics and ads in line with this positioning.
7. Our general approach to consent and legal compliance
We aim to follow applicable Indian data protection principles and good industry practices, including:
- Collecting only what we need for clear purposes.
- Being transparent about how we use your information, in simple language.
- Allowing you to contact us to update, correct or request deletion of your basic information, subject to legal and operational requirements.
- Taking reasonable steps to secure your data against unauthorised access or misuse.
By using our Website, creating an account or submitting information through forms or email, you are generally understood to have given us permission to use that information as described in this Privacy Policy and our Terms & Conditions.
If you do not agree with this policy, you should not use the Website or create an account. If you already have an account and no longer agree, you can contact us to discuss options such as account closure.
8. When we share your information
We do not sell your personal information. We may share limited information in the following situations:
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Service providers – for example, hosting providers, email service providers, analytics and advertising partners, or other technical vendors who help us run and maintain the Website.
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Legal and compliance reasons – to comply with the law, respond to lawful requests from authorities, protect our legal rights, investigate fraud or security issues, or enforce our Terms & Conditions.
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Business changes – if our company is involved in a merger, acquisition, asset sale or restructuring, your information may be transferred as part of that transaction, subject to appropriate protections.
Where reasonable and appropriate, we try to ensure our service providers handle information in a secure, responsible way.
9. Where we store your data and how long we keep it
9.1. Where we store your data
Our Website is hosted on third-party servers (for example, hosting providers like those commonly used for websites). Your data may be stored in India or in other countries, depending on the infrastructure used by those providers.
We try to work with providers who implement reasonable technical and organisational security measures to protect your information.
9.2. How long we keep your data
We generally keep your information for as long as:
- You have an active account on FreeLineup Fantasy.
- We need it to provide you with services (for example, showing your past contests and teams).
- We are required to keep it by law or for legitimate business purposes (for example, security logs or dispute resolution).
When information is no longer needed, we aim to delete it or anonymise it in a reasonable timeframe, subject to technical limitations and backup retention.
10. How we protect your information
We use a combination of technical and organisational measures to protect your information. Examples include:
- Using secure hosting and server configuration where possible.
- Using passwords or authentication to protect access to admin areas.
- Limiting direct access to databases to authorised personnel or systems.
- Regularly updating software where practical to reduce known vulnerabilities.
However, no website or internet service can guarantee 100% security. You also play an important role in protecting your account:
- Use a strong, unique password.
- Do not share your password or account with others.
- Log out if you are using a shared or public device.
If you believe your account has been compromised, please contact us as soon as possible so that we can review and help secure it.
11. Your choices and rights
While specific rights can depend on the exact laws that apply, in general you can:
- Access your basic information – by logging into your account to see your profile, contests and teams.
- Update or correct your details – for example, updating your display name or email, where the Website allows this, or by contacting us if you need help.
- Request deletion of your account – you can contact us to request closure of your account. We may keep some data where required by law or needed for legitimate business purposes (such as security logs).
- Control cookies and analytics – by adjusting your browser settings, using ad-blocking tools or managing your Google Ads settings where applicable.
When you exercise your rights, we may ask you to verify your identity (for example, by replying from your registered email) to protect your account from unauthorised changes.
12. Children and age restrictions
FreeLineup Fantasy is intended only for users who are 18 years of age or older.
- If you are under 18, you must not create an account or use the Website.
- We do not knowingly collect personal information from anyone under 18.
- If we become aware that a user is under 18, we may suspend or close the account and remove or anonymise related information as appropriate.
If you believe that a minor has provided us with information, please contact us so we can review and take appropriate steps.
13. India-specific note and state-level restrictions
Our company is based in India and primarily serves users located in India. Laws relating to online games, fantasy contests and data protection can change and may differ between states.
In particular, some Indian states such as Andhra Pradesh, Assam, Nagaland, Odisha, Sikkim and Telangana may have stricter rules or restrictions regarding certain types of online games. We position FreeLineup Fantasy as:
- A free-to-play, skill-based fantasy cricket platform.
- With no deposits, no real money entry fees and no cash prizes.
Even though our format is free and skill-focused, you are responsible for ensuring that using this Website is allowed under the rules of your specific state and local laws.
This Privacy Policy does not replace any legal advice or official guidance from regulators.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our Website features or business operations.
- Changes in applicable laws or regulations.
- Feedback from users, partners or regulators.
When we make changes, we will update the “Last updated” date at the bottom of this page. In case of major changes, we may also show a notice on the Website or send you an email, where appropriate.
By continuing to use the Website after changes take effect, you are considered to have accepted the updated Privacy Policy.
15. How to contact us about privacy
If you have any questions, concerns or requests related to this Privacy Policy or your personal information, you can contact us at:
- Email (support): support@freelineupfantasy.com
- Email (general): info@freelineupfantasy.com
- Postal address: FreeLineup Fantasy Sports Private Limited, 403, Simran Plaza, Khar West, Junction of 3rd and 4th Road, Mumbai, Maharashtra 400052, India
Please include enough detail so we can understand and respond to your request. For security, we may ask you to confirm some account details before making changes.
Last updated: 30 Nov 2025.
