Frequently Asked Questions

1. What is FreeLineup Fantasy?

FreeLineup Fantasy is a free-to-play, skill-based fantasy cricket platform operated by FreeLineup Fantasy Sports Private Limited on freelineupfantasy.com. You create virtual teams based on real cricket matches, earn points based on player performances, and see your rank on leaderboards.

It is not a betting or gambling site. We do not ask for deposits, we do not charge real-money entry fees, and we do not offer cash prizes.

2. Do I have to pay anything to play?

No. FreeLineup Fantasy is designed as a 100% free platform.

• No registration fee.
• No deposits or wallet loading.
• No real-money entry fees for contests.
• No cash-out or withdrawal of money from the platform.

You may see ads or promotional messages on the site. These help us cover basic costs, but you do not need to pay to play.

3. How do I create an account?

Creating an account is simple and free. Basic steps:

1. Go to the Register page.
2. Enter your basic details (like name, email and chosen password/username).
3. Submit the form to create your account.

You must be 18+ and legally allowed to use fantasy game platforms from your location. You should also provide genuine details to help us keep the platform safe and fair.

5. How do I join a contest and create a team?

The typical flow is:

1. Log in and go to My Contests.
2. Pick an upcoming cricket match and choose a contest linked to it.
3. Create your fantasy XI by selecting players within the provided rules.
4. Lock your team before the match starts (we may lock lineups a little before official start time).

Once the match is live, you can track your performance on the relevant leaderboard.

6. How is scoring calculated?

Scoring is based on real performance of your selected players in the actual cricket match (for example, runs scored, wickets taken, catches, strike rate, economy rate and other parameters). Each action gives positive or negative points according to our rules.

You can see the full, detailed scoring system on our Rules & Scoring page.

In case of data corrections or official score changes, we may adjust fantasy scores and leaderboards accordingly.

7. What is a leaderboard and how is rank decided?

A leaderboard is a list of all teams in a contest sorted by their fantasy points.

• Your rank is based on total points scored by your fantasy team in that contest.
• The higher your points, the better your rank (for example, Rank #1 means highest points).
• If two or more teams have equal points, tie-breaking rules may apply as per our scoring logic or they may share the same rank, depending on implementation.

Leaderboards may update during the live match and are usually finalised once the match data is confirmed.

8. Are there any real-money prizes or withdrawals?

No. FreeLineup Fantasy is a free-to-play platform. We do not:

• Give real-money cash prizes.
• Allow money withdrawal from the Website.
• Ask for card, UPI or bank details for gaming purposes.

We may offer non-monetary recognition like rankings, badges or other simple rewards, but there is no financial stake or payout.

9. Is FreeLineup Fantasy legal in India?

FreeLineup Fantasy is operated as a skill-based, free-to-play fantasy cricket platform. We do not offer real-money gaming, betting or wagering. We do not charge deposits or entry fees, and we do not offer cash prizes.

However, Indian law around online games and fantasy formats is evolving and can vary from state to state. Some states (such as Andhra Pradesh, Assam, Nagaland, Odisha, Sikkim and Telangana) have stricter rules or restrictions on certain types of online gaming.

You are responsible for ensuring that your use of this Website is allowed under the laws of your specific state or region. This FAQ is not legal advice.

10. Is this a betting or gambling website?

No. We clearly position FreeLineup Fantasy as:

• A gaming and sports entertainment platform, not a betting site.
• Skill-based, where your knowledge and strategy drive your performance.
• Free-to-play, with no real-money stakes or payouts.

You play for fun, learning and competition against other fans – not to make money.

11. What is “responsible gaming” on a free platform?

Even though our platform is free and has no cash stakes, it is still important to use it in a responsible way:

• Play in moderation; don’t let fantasy cricket interfere with your work, studies or relationships.
• Take breaks and avoid playing when you are tired, stressed or upset.
• Don’t chase a particular rank or “perfect team” in a way that harms your daily life.

You can learn more on our Responsible Gaming page.

12. What if I feel my gaming is getting unhealthy?

If you feel that your time on fantasy platforms is affecting your sleep, work, studies, relationships or mental health:

• Take a temporary break from contests and live leaderboards.
• Limit your daily or weekly time spent on such platforms.
• Talk to family, friends or a mental health professional if needed.

You can also contact us through the Contact page if you’d like help with account-related controls (for example, deactivation).

13. Can I have more than one account?

No. We follow a “one person, one account” policy to keep contests fair.

Creating multiple accounts, fake accounts or accounts in other people’s names is not allowed. If we detect such activity, we may suspend or close all related accounts and remove associated teams from contests.

14. How does FreeLineup Fantasy protect my data?

We use reasonable technical and organisational measures to protect your data, such as:

• Secure hosting and server configuration where possible.
• Access controls for key systems and databases.
• Regular updates to software and frameworks to reduce known risks.

However, like any online service, we cannot guarantee 100% security. You can help by:

• Using a strong password that you do not share with others.
• Logging out on shared devices.
• Being cautious of phishing emails or fake websites pretending to be us.

For full details, please see our Privacy Policy.

15. Does FreeLineup Fantasy share my information with others?

We do not sell your personal data. We may share limited information with:

• Service providers such as hosting companies, email services, analytics tools and advertising platforms (e.g., Google Analytics / Google Ads).
• Authorities or regulators if required by law or to respond to lawful requests.
• Potential partners or successors in case of corporate changes like mergers or acquisitions, subject to appropriate safeguards.

Details are described in our Privacy Policy.

16. Does this website use cookies or Google Ads?

Yes, we may use:

• Essential cookies to keep you logged in and remember basic preferences.
• Analytics tools (like Google Analytics) to understand traffic and improve the site.
• Advertising tools (like Google Ads) to show or measure ads in line with their policies and applicable laws.

You can usually control cookies through your browser settings. For more detail, see the cookies and analytics sections in our Privacy Policy.

17. How can I change or delete my account?

You can usually update your basic details from your Profile page (for example, display name or certain contact details).

If you want to close your account or request deletion of your information, you can contact us via:

• Email: support@freelineupfantasy.com
• Contact form: Contact page

We may keep some information where required by law, for security reasons, or for legitimate business purposes (for example, basic logs).

18. I cannot log in or I forgot my password. What should I do?

If you are unable to log in:

• Check that your email/username and password are typed correctly.
• Try using the Forgot Password option (if available).
• Clear your browser cache or try a different browser/device.

If the problem continues, you can contact support using the Contact page and describe the issue in detail (without sharing your current password).

19. My points or rank look wrong. How can I raise a query?

Sometimes there may be delays or corrections in live scoring due to data updates. If you still believe there is a problem:

• First, check the Rules & Scoring page to confirm how points are calculated.
• Wait a short while to see if scores auto-correct after updated match data is received.
• If it still looks wrong, contact us through the Contact page with details (contest, match, players, screenshots if possible).

We will review the issue, check the data and respond as reasonably as we can. Our final decision on scores, acting in good faith, will usually be treated as final.

20. How can I contact the FreeLineup Fantasy team?

You can reach us through:

• Contact form: Contact page
• Email (support): support@freelineupfantasy.com
• Email (general): info@freelineupfantasy.com

Please share clear details about your issue or question (do not send your current password or highly sensitive documents unless we explicitly ask for specific verification).